The questions brands ask before they start.

No. Nile is an entirely new sales channel that runs alongside your website. You keep your site, your domain and your customer data. It does not take sales away from what you already have. It opens sales you were not making, to customers you were not reaching.

You do. Customer records, order history and opt-ins belong to your brand. We process data on your behalf under a Data Processing Agreement (DPA), which is what POPIA and GDPR require, and you can export or delete your data at any time.

Most shoppers already use WhatsApp daily. For anyone who does not, your website and your other channels carry on serving them exactly as they do now. Nile is additive, not exclusive.

Four published plans for Shopify brands, from $49 a month plus 2% of the sales that come through Nile, with a seven day free trial on every plan. There is no per-message billing. Creator commission sits outside this and you set it per creator. Enterprise and non-Shopify integrations are quoted individually, and that is the only case where a setup fee applies. See Pricing for the tiers.

You do, through your existing OMS, courier stack and 3PL. Orders flow from WhatsApp into your normal ops; nothing runs in parallel.

Each creator gets an attributable entry point into WhatsApp. Every sale traces back to specific content. You set commission and pay creators directly, Nile provides the measurement and the mechanism, not the payment.

Not yet. Growth Studio is in development and on a waitlist. Your WhatsApp sales channel is live now and is what brands run today.

You can start today and most brands are live within a week. Setup is mainly connecting your store, configuring your WhatsApp number, and training your Sales Assistant on your catalogue, sizing, delivery and returns policies. Enterprise integrations on other platforms are scoped separately.