Invisible to your customer. Accountable to you.
The experience runs entirely under your brand. Nile handles the infrastructure, security and data, with your ownership intact.
Nile is social commerce infrastructure. It adds a WhatsApp sales channel where your customers buy directly from your content, guided by your own AI Sales Assistant.
The customer sees you. Not us.
We're invisible, you're not
The shopper sees your brand end to end. Nile never sits in front of your customer.
You own the customer
Customer records, relationships and consent belong to your brand, exportable on request.
Payment security
Card data flows through PCI-certified providers. It never lives in the WhatsApp thread.
Compliance
POPIA for South African operations, aligned with WhatsApp Business Policy and Meta commerce rules.
Data ownership, in plain terms
- • Your customer records, order history and opt-ins belong to your brand.
- • We process data on your behalf under a Data Processing Agreement.
- • You can export or delete customer data at any time.
- • We don't use your customer data to train models or sell to third parties.
Talk to us about your specific compliance needs.
For enterprise procurement, we'll walk you through Data Processing Agreements (DPAs), subprocessors and payment security in detail.