Nile
Products · Sales Assistant

Not a bot. A personal shopper for every customer.

A personalised AI Sales Assistant that knows your brand, your products and your policies, and guides every customer through to a secure checkout inside WhatsApp.

The best shopping experience you can offer your customers.

It is not a chat window. It is a private, one-to-one shopping assistant, working at the scale of your whole customer base.

Knows your brand voice

Trained on your tone, positioning and story so every reply sounds like you, not a chatbot.

Knows every product

Every SKU, variant, size and price is synced live from your store.

Knows every FAQ and policy

Shipping, returns, care instructions, sizing. Consistent answers, every time.

Three steps from blank slate to your best salesperson.

1

Name and shape your Sales Assistant

Give your Sales Assistant a name, a personality and a role. Choose its tone, how much it writes, how warm it sounds, and the moments where it should hand off to a human.

2

Train it on your world

Sync your catalogue. Add sizing guides, delivery and returns policies, and your brand guidelines. Your Sales Assistant learns your products, your language and your rules.

3

Review, refine, go live

Preview real conversations, adjust the responses, then publish. You keep full visibility of every chat and can update the training at any time.

From first hello to secure checkout, in one thread.

  1. Step 1
    Greets and qualifies

    Opens the conversation, understands intent, and points the shopper to the right products.

  2. Step 2
    Answers product questions

    Handles specifics, variants and queries the way your best sales associate would.

  3. Step 3
    Adds to cart

    Adds items to a cart once the customer is happy with their selections.

  4. Step 4
    Closes the sale

    Guides the shopper to a secure checkout process, in the same thread.

You own the voice, and the limits.

Your Sales Assistant, your rules. Train it, tune it and keep a human in the loop when it matters.

Name it and train it

Give your Sales Assistant a name, a persona and a knowledge base. Update it any time.

Guardrails you control

Set what it can promise, discount or escalate. No off-brand answers.

Human handoff

Complex cases route to a real teammate without losing context.

It is your assistant, not ours.

You name it, you train it, you set its limits. It works inside your WhatsApp Business number, under your brand, in your voice.

Your social commerce channel starts here.

Tell us about your store and we'll walk you through it.